Question 1

What is the minimum order quantity (MOQ) for customised tech gifts?

Accepted Answer

Our standard MOQ for most customised tech gifts is 100 units. However, this can vary depending on the specific product and customisation requirements. Premium items like tech gift sets may have lower MOQs of 50 units, while simple accessories like charging cables might require 200-300 units for custom branding. Contact us for specific MOQ information for your desired products.

Question 2

Do you offer logo branding for power banks and chargers?

Accepted Answer

Yes, we provide comprehensive branding options for all our tech products. For power banks and chargers, we offer laser engraving (ideal for metal products), UV printing (for full-color logos), and screen printing. Laser engraving creates permanent, elegant branding that won't fade over time, while UV printing allows for vibrant, full-color logo reproduction. Our design team can advise on the best branding method for your specific logo and product combination.

Question 3

Are your electronics certified for Singapore use?

Accepted Answer

Absolutely. All our electronic products meet Singapore safety standards and carry appropriate certifications including CE marking and relevant safety compliance certificates. Our power banks and charging devices include multiple protection circuits (overcharge, over-discharge, short circuit, and temperature protection) and comply with international lithium battery safety standards. We can provide certification documentation upon request.

Question 4

Do you provide samples before bulk orders?

Accepted Answer

Yes, we offer product samples for evaluation before you commit to bulk orders. Sample costs vary by product but are typically charged at 2-3 times the bulk unit price to cover setup and shipping. Sample fees can be credited toward your bulk order when you proceed with production. Samples usually ship within 3-5 working days and help ensure you're completely satisfied with product quality and branding before full production begins.

Question 5

What is the usual lead time for customised tech gifts?

Accepted Answer

Standard lead times vary by product complexity and customisation requirements. Most tech products with laser engraving or standard printing require 10-14 working days from order confirmation to delivery. Premium items or those requiring custom packaging may need 14-18 working days. Rush orders can sometimes be accommodated with 7-10 day turnaround for an additional fee. We recommend planning corporate gifting campaigns at least 3-4 weeks in advance, particularly for year-end or major corporate events.

Question 6

Do you offer bulk pricing discounts?

Accepted Answer

Yes, we provide tiered pricing based on order quantities. Larger orders receive progressively better per-unit pricing. Generally, orders of 500+ units receive 10-15% discounts, while orders exceeding 1,000 units can receive 15-20% discounts off standard pricing. Volume discounts vary by product category, with higher-margin items offering more substantial discounts. Contact us with your specific requirements for detailed quotations including volume pricing.

Question 7

Can you deliver islandwide in Singapore?

Accepted Answer

Yes, we provide islandwide delivery throughout Singapore. Standard delivery is included for orders above 200 SGD and typically takes 1-2 working days after production completion. For orders below 200 SGD, a nominal delivery fee of 15 SGD applies. We can also arrange for pickup from our office if preferred. For large corporate orders, we can coordinate specific delivery timing to match your event schedules or distribution requirements.

Question 8

What printing and branding methods are available?

Accepted Answer

We offer several professional branding methods suited to different products and logo requirements. Laser engraving creates permanent, sophisticated branding on metal and wooden products, ideal for premium corporate gifts. UV printing enables full-color logo reproduction on various materials with excellent durability. Screen printing provides cost-effective branding for large quantities with simple logos. Embossing and debossing work beautifully on leather products like notebook covers. Our team will recommend the optimal branding method based on your product selection and logo characteristics.

Question 9

Can you help with product selection for our corporate event?

Accepted Answer

Absolutely. Our team has extensive experience advising Singapore businesses on corporate tech gift selection. We consider your budget, recipient profile, event type, and branding objectives to recommend products that will make the strongest impact. We can provide product samples, mockups of your branded items, and suggestions for packaging and presentation. Many clients appreciate our consultation service to ensure their corporate gifting investment delivers maximum value and brand visibility.

Question 10

Do you offer custom packaging for corporate gifts?

Accepted Answer

Yes, we provide various packaging options to enhance your corporate gift presentation. Standard options include individual gift boxes with foam inserts, velvet pouches, and retail packaging. For premium corporate gifts, we offer custom-printed boxes featuring your company colors, logo, and messaging. Luxury presentation boxes with magnetic closures are available for executive gifts and VIP client presentations. Custom packaging typically adds 3-5 working days to production lead times and costs vary based on complexity and quantity.

Question 11

What payment terms do you accept?

Accepted Answer

For first-time orders, we require 50% deposit upon order confirmation, with the remaining 50% due before delivery. Established corporate clients with good payment history may qualify for NET 30 payment terms. We accept bank transfers, PayNow, and corporate checks. For large orders exceeding 10,000 SGD, we can discuss customized payment arrangements. All quotations are valid for 30 days and prices are in Singapore Dollars unless otherwise specified.

Question 12

Can products be preloaded with digital content?

Accepted Answer

Yes, USB flash drives can be preloaded with your digital content including company presentations, product catalogs, event materials, or promotional videos. We can configure drives as read-only to prevent content deletion, or leave them writable for recipient use. Content preloading is complimentary for orders of 200+ units; smaller orders incur a nominal setup fee of 50 SGD. This service transforms USB drives from simple storage devices into curated information packages that provide immediate value to recipients.

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